Logistics Optimization: 4 Key Strategies for Success
01.02.2024
Meeting logistics customer expectations goes beyond merely avoiding disruptions – it involves a heavy refinement of the logistics optimization strategies. It’s about building a network that’s both robust and resilient—-one that can handle the ebbs and flows of modern business.
The logistics network encompasses everything from inventory management and warehousing to transportation and distribution systems. Each function has its key metrics and a vital cog in the wheel.
Logistics planners must think long term, plan short term, communicate with stakeholders, and prepare for disruption. They need to allocate resources across the network cost-effectively, enhancing the efficiency of individual logistics functions. This may involve reducing transportation costs, optimizing warehouse activities, or improving delivery routes to meet customer service level agreements (SLAs).
Here’s how maximizing data and logistics planning tools can help you plan and collaborate better, ultimately driving logistics optimization.
Think long-term
Logistics providers must adapt to changing market dynamics, reduce operational costs, enhance customer service, and stay competitive in a dynamic and evolving industry. However, designing the optimal logistics network requires a clear long-term vision.
A well-designed network means strategically located warehouses, distribution centers, and transportation hubs to reduce transportation costs and transit times. Logistics service providers must assess the benefit of opening and closing hubs, bringing on new clients in each location, and which suppliers and retailers provide the most value so they can look at ways to increase collaboration.
Investing in cutting-edge logistics technology, such as scenario planning, for example, encourages long-term logistics optimization. It allows companies to simulate how closing or adding a hub in a particular area can affect the operations or the outcomes of removing unused capacity (excess fleets) from their networks. Solutions might include where to source new supplies, transportation substitutes, including rail and aircraft, labor requirements, and maximizing spot rates during demand peaks.
One of the biggest changes that arose after the pandemic is how logistics providers are working with spot rates. What was once a backup plan is becoming a strategic part of business models thanks to logistics providers increasing agility and flexibility.
Streamlining the processes with scenario planning and preparing for disruptions means logistics companies can confidently retain only the necessary resources, helping keep costs low. They can maximize spot rates and operate just-in-time (JIT).
Still, any change requires investment in your workforce, too. Creating a culture of growth and support encourages team members to put the company’s best interests first, implement efficient processes, and increase productivity.
Plan for the short-term
Now, it’s time to take your long-term logistics objectives and break them down into smaller priorities.
Let’s say you want to optimize and fine-tune one hub in your network. You need to evaluate the historical data and find the bottlenecks: Is it a lack of cross-docking—unable to unload goods directly onto outbound vehicles? Or is the hub constantly operating over capacity and slowing down operations?
To speed up cross-docking, logistics planners must evenly distribute deliveries throughout the day. Yet, when multiple shipments come in at once, they must think of new and efficient logistics optimization strategies on the spot. Real-time visibility and advanced data analytics on lead time changes help logistics teams reallocate resources and minimize late outbound deliveries.
If your mission is to eliminate overstocking or stockouts, you might consider AI-powered demand forecasting. Investing time and resources to create accurate short, and long-term demand forecasting helps logistics providers assess inventory levels, review transportation requirements, and plan distribution strategies.
Logistics teams with centralized data management that connects hubs, trucks, and planners can monitor real-time shipment movements and anticipate delays. With information in advance, they can implement new strategies or communicate upstream to ensure SLAs are met.
Build supplier relationships to empower logistics optimization
Logistics optimization plays a significant role in sales departments, too. Supplier relations historically revolved around receiving email requests from suppliers and retailers, organizing capacity internally, and reaching out to additional subcontractors to satisfy peaks in demand. Now, with AI, suppliers and logistics providers can automate elements of the communication process to focus on nurturing relationships strategically.
For example, logistics sales teams can capture and process orders with AI, extracting key information from emails and populating it into TMS or ERP systems. With clients’ order history, number of orders, pricing, and trends stored automatically, logistics companies can ensure reliable data and use it alongside AI to provide cost-effective, bespoke pricing packages for their loyal customers.
Logistics providers’ roles evolve from spending hours organizing schedules, calling and emailing downstream to drivers, vendors, and customers, and upstream between warehouses and suppliers. Armed with accurate analytics and reports, they would assess pricing strategies and negotiations to increase cost savings, build better relationships, and improve customer service.
Use state-of-the-art logistics management software
New generation logistics planning software can help experts assess demand, analyze capacity, and distribute resources optimally.
The number one cause of delays for logistics is the need for more operational data visibility. Often, the data on fleet movements, bookings and shipments, and financials is siloed between Excel sheets, TMS platforms, and telematics systems.
Centralizing all logistics data is beneficial for planning internally and communicating with suppliers externally. It can fuel demand forecasting and scenario planning tools to maximize resources in the short term and steer executives to make long-term decisions on asset purchasing and entering new markets confidently.